tag:blogger.com,1999:blog-2955384208560065258.post8981377775064471273..comments2024-03-28T16:27:01.128+05:30Comments on Simplified Digital and Analytics: Customer churn and RetentionSandeep Rauthttp://www.blogger.com/profile/13173645958789430528noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-2955384208560065258.post-85391050446115884132013-10-05T15:37:25.105+05:302013-10-05T15:37:25.105+05:30Nice article. Do you have a source for the follow...Nice article. Do you have a source for the following - "Customer attrition rates range from 7% to 40% annually in various industries." I have been searching for customer attrition rates across industries and have been having a hard time finding a solid source. Thanks,<br />Scott and Erica Kortrighthttps://www.blogger.com/profile/07786404157423150236noreply@blogger.comtag:blogger.com,1999:blog-2955384208560065258.post-29214602027364511212013-09-22T17:53:21.933+05:302013-09-22T17:53:21.933+05:30Grateful to check out your website, I seem to be a...Grateful to check out your website, I seem to be ahead to more excellent sites and I wish that you wrote more informative post for us. Well done work.conversion analyticshttp://www.clicktale.com/products/conversion-suite/conversion-funnelsnoreply@blogger.comtag:blogger.com,1999:blog-2955384208560065258.post-29663811385398816022012-01-02T14:02:41.912+05:302012-01-02T14:02:41.912+05:30Very informative! Another area where Analytics has...Very informative! Another area where Analytics has a huge role to play is improving speed of delivery & quality in sensitve sectors such as healthcare. Use of Analytics is specially relevant in Clinical Trials where new to the world drugs are being developed.Prashant Hosangadinoreply@blogger.comtag:blogger.com,1999:blog-2955384208560065258.post-77027714080730252512011-08-23T02:50:34.269+05:302011-08-23T02:50:34.269+05:30Tom makes a good point about updating. I put this ...Tom makes a good point about updating. I put this quote on my blog just yesterday - "today's company ... has to have a much higher metabolic rate."<br /><br />The outline of the Analytics process as it related to churn in the post is very helpful.David Waltzhttps://www.blogger.com/profile/03415644204743030961noreply@blogger.comtag:blogger.com,1999:blog-2955384208560065258.post-69712779670854899052011-08-18T21:12:14.463+05:302011-08-18T21:12:14.463+05:30Excellent post Sandeep.
Also I think it is impor...Excellent post Sandeep. <br /><br />Also I think it is important that the churn propensity models get updated more frequently than they have in the past. The days of a churn model being used for three years without being rebuilt should be put behind us as fast as possible. Rapid modeling and model deployment is now technologically feasible and I think should be looked as an important part of improving best practices in retention management. It seems to common to see an organization tick the box of 'churn model' yet using a churn model that is far from the true potential of the organization.<br /><br /><br />Tom Fuyala<br />11Ants Analytics<br />www.11AntsAnalytics.comTomF - 11Ants Analyticshttps://www.blogger.com/profile/08194362223514765159noreply@blogger.comtag:blogger.com,1999:blog-2955384208560065258.post-38040202566420698202011-08-17T12:40:51.382+05:302011-08-17T12:40:51.382+05:30great post!great post!Sidhttps://www.blogger.com/profile/04744487547848899535noreply@blogger.com