Although computers are better for data processing
and making calculations, they were not able to accomplish some of the most
basic human tasks, like recognizing Apple or Orange from basket of fruits, till now.
Computers can capture, move, and store the
data, but they cannot understand what the data mean. Thanks to Cognitive Computing,
machines are bringing human-like intelligence to a number of business
applications.
Cognitive Computing is a term that IBM had coined
for machines that can interact and think like humans.
In today's Digital Transformation age, various technological
advancements have given machines a greater ability to understand information,
to learn, to reason, and act upon it.
Today, IBM Watson and Google DeepMind are
leading the cognitive computing space.
Cognitive Computing systems may include the
following components:
· Natural Language Processing - understand
meaning and context in a language, allowing deeper, more intuitive level of
discovery and even interaction with information.
· Machine Learning with Neural Networks -
algorithms that help train the system to recognize images and understand speech
·
Algorithms that learn and adapt with Artificial Intelligence
·
Deep Learning – to recognize patterns
·
Image recognition –
like humans but more faster
·
Reasoning and decision automation – based on
limitless data
·
Emotional Intelligence
Cognitive computing can help banking and
insurance companies to identify risks and frauds. It analyses information to
predict weather patterns. In healthcare it is helping doctors to treat patients based on historical data.
Some of the recent examples of Cognitive
Computing:
· ANZ bank of Australia used Watson-based
financial services apps to offer investment advice, by reading through thousands of investments options and suggesting best-fit based on
customer specific profiles, further taking into consideration their age, life stage,
financial position, and risk tolerance.
· Geico is using Watson based cognitive computing
to learn the underwriting guidelines, read the risk submissions, and
effectively help underwrite
· Brazilian bank Banco Bradesco is using
Cognitive assistants at work helping build more intimate, personalized
relationships
· Out of the personal digital assistants we have
Siri, Google Now & Cortana – I feel Google now is much easy and quickly
adapt to your spoken language. There is a voice command for just about
everything you need to do — texting, emailing, searching for directions,
weather, and news. Speak it; don’t text it!
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